Academic & Student Success Advisor

Summary

Position Title

Academic & Student Success Advisor

Department

College of Arts & Sciences

Position Reports to

Associate Dean of Arts & Sciences

Effective Date

January 3, 2024

Status

Full Time/Exempt

Job Summary

The Academic & Student Success Advisor position is primarily responsible for providing student-centered academic and career advisement to undergraduate students in the College of Arts & Sciences.

Supervisory Responsibilities

Possible student workers. 

Duties/Responsibilities

• Using a student-centered approach, provide day-to-day academic advising to assigned students on degree programs, including course selection, academic planning, college adjustment. This includes students with majors and minors within the College of Arts & Sciences, those with interest in areas that stretch across colleges such as pre-health, and students who are undecided majors.
• Educating students on university policies and procedures, problem-solving, decision making processes, and referrals to university resources.
• In collaboration with department chairs and advising liaisons, develop and maintain curriculum guides for majors, minors, and concentrations within COAS.
• Monitor student academic progress and maintain accurate records utilizing tools such as Starfish and Self-Service.
• Provide reports and status updates periodically as requested to the COAS Dean’s Office.
• Responsible for the registration of incoming students and responsive/visible during busy registration periods which could include some evenings and weekends.
• Engage in student support activities such as new student orientation, first year experience, and advising weeks.
• Assist with activities to support advising in the College, including training and support of faculty, as well as development and implementation of a peer advisor initiative.
• Assist with student career development initiatives in the College; including internships, resume building, and LinkedIn profile development.
• Partner with Associate Dean to think strategically and creatively about advising services and programs offered in COAS; Be familiar with and implement high-impact best practices to continuously improve the advising model; Develop enhanced understanding of advising and student success practices through engagement in professional development; Work collaboratively with a team, including the faculty advising liaisons, in the college and across campus, to provide exceptional services that prepare students for success.
• Partner with Associate Dean, School Directors, Faculty Liaisons, and Department Chairs to enhance course scheduling.
• Other duties as assigned. 

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent time management and organizational skills.
• Excellent interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to work in a team environment.
• Strong ability to provide a student-centered approach to service.
• Proficient with Microsoft Office Suite or related software.

Education, Certificates, Licenses, & Experience

• Bachelors degree in a related field
• 1 to 2 years full-time work in a university setting.

Physical Requirements

• Must be able to lift and carry equipment and supplies weighing up to 40 pounds.
• Must be able to bend, stoop, and reach.
• Manual dexterity to efficiently operate a computer keyboard and other business machines.
• Near vision sufficient to read written communications and computer display screens.
• Adequate hearing to communicate effectively in person and by phone.

Important Note

This is not an exhaustive list of all responsibilities, duties, and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Interested candidates should submit letter of interest, resume/curriculum vitae, and a completed Jacksonville University Application to:
College of Arts & Sciences Email: COAS@ngskmc-eis.net